FAQs and Help

Tutorials
Login to Submit as Issue

Register

Where do I upload my audition files (video, etc)

How do I transfer an audition registration

Camera or Mic Troubleshooting Recording in Snap

What is the upload size and video length limit?

Invalid Certificate Warning or Cannot Establish a Secure Connection

Tutorial
Recording Your Audition In Snap (Like-Live)

Tutorial
Bulk Register Entrants

How can I Register Late or Edit my Registration After the Close Date?

Data-and-Privacy-Policies

Does Snap Audition comply with FERPA?

How does Snap Audition handle COPPA parental consent

Who owns the data I submit to an audition

Does Snap Audition sell my data

Manage

Platform Pricing

How do I get notified of new entrant submissions

How much is Snap Audition to use and how do I pay

How do I test my audition?

Tutorial
Create an Audition

How do I add another organization Admin?

What permissions do organization admins have?

Tutorial
Adding an Organization

Tutorial
Scoring Scheme Setup

How do we collect registration fees from entrants?

How do I customize the registration form?

How do we include or remove our organization from the public directory?

Tutorial
Setting up Audition Time Slots

How does pricing work?

How do I share files or instructiosn with potential entrants?

Tutorial
Customize Registration Form, Fee, and Register

How do I qualify / include entrants in the next round?

Tutorial
Publishing Results

How many entrants can register for each audition?

Tutorial
Creating and Using Rubrics

Tutorial
Setting up Like Live© Recording

Tutorial
Email Entrants

How do I add coupons for registration fees

Judge

Tutorial
Judging

How do I make judging anonymous?

How do I upload / include adjudicating criteria or rubric?

Tutorial
Judging Signup Slot Auditions

How is judging feedback delivered to entrants?

What do the results checks do?

How do I resolve ties?

How do I customize the results page?